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1. Regard any new idea from below with suspicion. 2. Insist that people who need your approval to act first go through a long-winded route of signatures before they can get going. 3. Express your criticism freely and withhold your praise. 4. Control everything carefully. 5. Make decisions to reorganize or change policies in secret. 6. Make sure requests for information are fully justified and make sure it is not given out to managers freely (you don't want data to fall into wrong hands). 7. Assign lower level managers, in the name of delegation and participation responsibility to lay-off, cut back, move people around or otherwise implement threatening decisions you have made. And get them to do it quickly. 8. And above all, never forget that you, the higher-ups, already know everything important about this business. |
