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Donald J Kabat The change management handbook 1994. "55% to 90% of all technology failures are due to human and organizational problems." "Some times projects fail technically because they are not correctly designed, the hardware fails, or the software does not do what everyone hoped it would do. However, projects often fail not because of technical flaws, but because the people in the organization reject them. Whatever the reason, failed effort to implement new technology is always a failure to understand and adequately manage the Change Process." Alvin Toffler The Third Wave, Bantam Books, 1990 New York. "This New world challenges all our assumptions. Old ways of thinking, old formulas, dogmas and ideologies, no matter how cherished or how useful in the past, no longer fits the facts. The world that is fast emerging from the clash of new values and technologies, new geopolitical relationships, new lifestyle and mode of communication, wholly new ideas and analogies, classifications and concepts. We cannot cram the embryonic world of tomorrow into yesterday's conventional cubbyholes. Nor are the orthodox attitudes or moods appropriate." Albert Einstein "Problems cannot be solved at the same level of awareness that created them" N. Machiavelli The Prince, New American Library, 1952, New York. "It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle than to initiate a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders by all those who would profit by new order. This lukewarm-ness arises partly from fear of their adversaries who have the laws in their favor, and partly from the incredulity of mankind who do not truly believe in anything new until they have had actual experience with it." M Hammer Re-engineering Work. Don't Automate, Oliterate Harvard Business Review, 1990. "It is time to stop paving cow paths. Instead of embedding outdated processes in silicon and software, we should obliterate them and start over. We should re-engineer our businesses: use power of modern information technology to radically re-design our business processes in order to achieve dramatic improvements in their performance." Lewis Carroll Alice in wonderland "It's a crazy world!! You must run twice as fast just to remain where you are." |

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